In order to DKIM sign your custom domain emails you will need to complete the following steps:
- Sign in to Office 365 with your admin account and choose Admin.
2. Once in the Admin center, expand Admin centers and choose Exchange.
3. Go to protection --> dkim
4. Select the domain for which you want to enable DKIM and then, for Sign messages for this domain with DKIM signatures, choose Enable.
Repeat this step for each custom domain.
Creating the CNAME records
The CNAME records are used to map an alias name to the true or canonical domain name. In essence when you provision a new domain name in Office 365 you will need to create two CNAME records for it so that it points to your initial domain.
Here is an example:
We will use example.onmicrosoft.com as our initial domain, also called the tenant domain. But we actually own example.com and after we provision it in Office 365 we need to publish the two CNAME records so that example.com points to example.onmicrosoft.com using the format below.
If you are one of Office 365 US Government Community (GCC) customers, the domainGUID method below will not work for you. You will need to use the proper MX value for your domain. Example:
selector1-<domain-key>._domainkey.<initialDomain> for the examples below. Use this article to find the MX record needed for your domain-key value.
Host name: selector1._domainkey.<domain>
Points to address or value: selector1-<domainGUID>._domainkey.<initialDomain>
Host name: selector2._domainkey.<domain>
Points to address or value: selector2-<domainGUID>._domainkey.<initialDomain>
In our example the CNAME records will look like this:
Host name: selector1._domainkey.example.com
Points to address or value: selector1-example-com._domainkey.example.onmicrosoft.com
Host name: selector2._domainkey.example.com
Points to address or value: selector2-example-com._domainkey.example.onmicrosoft.com
Please pay close attention to the domainGUID which does not use a full stop "." but a dash "-" instead. This is taken from the MX record of your custom domain, in this case example.com
The reason behind the two CNAME records is because Microsoft rotates the two keys for added security.