If You are affected by Net4India here is what you do.

What can you do next:

1. Transfer domain: Customers should always have control over their domains, If you sense issues with your current Domain Service Provider you need to immediately transfer to a reputed service provider. Do not fall for discounts. National Internet Exchange of India (Nixi) has allowed the transfer of  .in domains affected by Net4India Outage or closure.

2. Multiple domains: Always keep multiple domains. Example: if you have example.in you should purchase example.com, example.co.in etc. and add those as email alias or even domain redirect. And You can have domains in different service providers as fail safe if one service goes down. 

3. Reputed Global registrars: Always buy domains from Global registrars such as Godaddy, Google Domains or BlueHost.

4. Email services: Until the domain is recovered use an alternate email address for domains. Example if you have brio.co.in you can purchase brio.com, brio.in, briotech.com

Please follow below steps to regain control of your domain or email

1. Migrate the domain from Net4India: Immediate steps should be to transfer the domain, we should migrate the domain from Net4India to a reliable registrar Global registrars such as Godaddy, Google Domains or BlueHost.


2.Auth code is required to migrate the domain from Net4India. If you do not have the Auth code with you then you can reach out to the following to recover the domain.




Contact details

. in domain


Phone: +91-11-48202000

Fax: +91-11-48202013

Email: info@nixi.in

.com domain

VeriSign Global Registry Services

Contact support

Other domains

As applicable

Details of your registrar




3. Once the Auth code is received then you have to register at Godaddy.com and get the domain transferred. https://in.godaddy.com/domains/domain-transfer


4. DNS record switching from Net4India to Godaddy should be done along with the domain transfer request 


5. After DNS is migrated, you can look to migrate your email service to Microsoft 365 and hosting to Microsoft Azure. 


You can raise a ticket to our tech experts and we will help you with these steps to safeguard yourself against any issue owing to such unforeseeable circumstances.


Steps to get emails up and running 

  • Purchase similar domain name for email address.

  • Godaddy, Google Domains, BlueHost are some of the reputed providers.

  • Once Domain is purchase add the domain in GWS Admin Console(Link)

  • You can either add it as Domain Alias or Secondary Domain.

  • The domain needs to have MX recorded added (Link)

  • For Domain alias there is no need for any configuration you can let users know to start using email aliases. Please follow the steps mentioned in the link to start sending emails from new domain (https://support.google.com/mail/answer/22370)

  • In case of secondary Domain you have to inform users about change in email address which they will use to login.

  • Add the domain in GWS and add MX records and SPF records.

  • Follow steps mentioned in the link (https://support.google.com/a/answer/7009324?hl=en)

  • Once the domain is added, download the user list and update New Primary Email[Upload only] and add new email address for respective Users and Upload.(https://support.google.com/a/answer/40057?hl=en#zippy=%2Cstep-upload-the-file)



Additional Details:


1. What is an Auth code?


An Auth-Code (also called an Authorization Code, Auth-Info Code, or transfer code) is a code created by a registrar to help identify the domain name holder (also known as a registrant or registered name holder) of a domain name in a generic top-level domain ( gTLD ) operated under contract with ICANN .


2. My domain name? Oh, you mean my website name! Why do you call it a domain name?


Your domain name registration is not the same thing as a website or a Uniform Resource Locator (URL). While some people assume that the registration of a domain name automatically means you have a website, what they do not understand is that a domain name is like a street address for getting postal mail: there must still be a building or post office box at the street address for delivering letters or packages. You must purchase, find, or implement services like web-hosting or email to make your Internet presence known and make your domain name functional and accessible to others.


3. Who owns the domain?


Once a domain name is registered, it is not owned, but 'leased' for a finite amount of time (usually 1 to 10 years). Most of the time, a person or business will set up their domains to auto-renew with their reseller, to avoid having to worry about renewals.